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Training Partner Program/bci-partnerships/bci-training-partner-program

BCI Training Partner Program

Trainings and certifications in BPO and IT areas are probably the highest-demand services in most parts of the world. Almost all developing countries and even many underdeveloped countries are promoting BPO and ICT vigorously and there are huge opportunities in training, which BCI helps its training partners leverage best.

BCI Training Partner

All BCI Certification Training Providers are authorized to offer the HCMS21-aligned BCI BPO certification. In fact, the latest edition of the BCI Training Partner Program comes with several attractive subsidies and incentives for organizations wanting to partner BCI in developing and underdeveloped countries.

In addition to providing a rich & large portfolio of international certification products to a training partner, the BCI Training Partner program becomes an exciting business proposition also because of BCI’s leadership status worldwide in BPO competence standards and certifications and a BCI Training partner, therefore, almost immediately assumes a winning market position in its territory.

As most of our clients and existing partners already know, beginning October 2013, all activities related to partner appointment interface, and service are being managed by the globally distributed expert shared services network of the CredForce Group.

Who can Start BPO Training & Partner BCI

The BCI International Training Partner Program yanks open lucrative opportunities for virtually all kinds of organizations that are interested in BPO or ICT training and talent development. The program offers uniquely attractive partnering propositions for the following 8 categories of education, training and capacity building organizations identified by BCI:

Government Universities can establish the prestigious ICOS™ - International Center of Outsourcing & Software Studies - in their campus. BCI sets up this ICOS™ as a university’s Faculty or Department on BPO/Outsourcing and the university students and alumni undergo training/education and attain international BCI certifications to expand their employability in Business process outsourcing. Equally importantly, BCI also assists the university in introducing and running degree and research programs in outsourcing and also, high-end corporate learning and training programs for local companies. To know more about ICOS™, please click here.

Another attractive partnering alternative for universities is starting the ICT LEARNING Center in its campus, which can be later upgraded to an ICOS™ (if there is no ICOS™ yet in the country or the region!). A ICT LEARNING Center offers international BPO programs to students and alumni and helps them start great careers in BPO/ICT industries locally or internationally. To know more about how to establish a ICT LEARNING Center, please click here.

The options of ICOS™ and ICT LEARNING Center are open for privately funded universities as well. The prestigious ICOS™ - International Center of Outsourcing & Software Studies – can be set up in the university campus and operated as the university’s Faculty or Department on BPO/Outsourcing. All students and alumni of the university can benefit from the international training/education programs of the ICOS™ and attain international BCI certifications to expand their employability in Business process outsourcing. Equally importantly, BCI also assists the university in introducing and running degree and research programs in outsourcing and also, high-end corporate learning and training programs for local companies. To know more about ICOS™, please click here.

A privately funded university can also establish the ICT LEARNING Center in its campus, which can be later upgraded to an ICOS™ (if there is no ICOS™ yet in the country or the region!). An ICT LEARNING Center offers international BPO programs to students and alumni and helps them start great careers in BPO/ICT industries locally or internationally. To know more about how to establish a ICT LEARNING Center in a university, please click here.

In locations or regions, where there are yet no BCI International Centers for Outsourcing Studies (ICOS™) – BCI can help such Government Institutes establish an ICOS™ in their campuses. Students and alumni can undergo high-quality training/education and attain international BCI certifications to expand their employability in Business process outsourcing. Equally importantly, BCI also assists in the introduction and running of degree and research programs in BPO/ICT and also, high-end corporate learning and training programs for local companies. To know more about how to set up an ICOS™, please click here.

Another attractive partnering alternative for Government Higher Education Centers is starting the ICT LEARNING Center in their campuses, each, in principle eligible for being upgraded to an ICOS™ (if there is no ICOS™ yet in the country or the region!). A ICT LEARNING Center offers international BPO programs to students and alumni and helps them start great careers in BPO/ICT industries locally or internationally. To know more about how to establish a ICT LEARNING Center, please click here.

Large training centers with multiple centers are ideally suited for becoming BCI Silver, Gold or Platinum partners for starting their own prestigious and highly lucrative BCI-licensed academies. Interestingly, large organizations in other industries also can diversify into the lucrative BPO training business by becoming BCI Training Partners.

All BCI Silver, Gold and Platinum partners get the rights to market and operate various BCI certifications in their BCI-licensed academies. These partners are even authorized by BCI to expand the BCI partner network and bring smaller companies into their fold. In addition, these partners get the first rights to participate directly with BCI in government projects. Also, these BCI-licensed academies may be nominated by BCI to help local universities set up and even operate prestigious BCI International Centers for Outsourcing Studies (ICOS™) and ICT LEARNING Centers.

For all such organizations, the Silver Partnership is the simplest to start with, and as Silver Partners add on business confidence and market knowledge, they rise up through the Gold status to the Platinum status - the most prestigious BCI Training partnership level for commercial training companies. Indeed, the upgrades to Gold and Platinum are dependent on the size of the territory and the existing BCI Partner network at that time.

To know more about how to set up a BCI-licensed academy and to become a BCI Silver/Gold/Platinum Partner, please click here.

Government Training organizations or those partially funded or sponsored by governments benefit immensely by becoming a BCI Training Partner because all critical curriculum, content, systems, knowledge, assessment and certification requirements are fulfilled by BCI in one shot. The BCI Gold or Platinum Partnership programs are best suited for most such organizations with complete assistance from BCI setting up the BCI-licensed academy in the partner training institute, and enable it for offering more than 30 worldclass training and certifications in BPO. Later, this BCI-licensed academy in a government training organization can be upgraded to a full-fledged ICT LEARNING Center.

These partners are duly authorized by BCI to branch out and bring smaller companies into their folds. In addition, these partners get the first rights to participate directly with BCI in government projects. Also, these BCI-licensed academies may be nominated by BCI to help local universities set up and even operate prestigious BCI International Centers for Outsourcing Studies (ICOS™).

Beginning October 2014, all activities related to partner appointment, interface and service are managed by the internationally distributed expert shared services network of the CredForce Group, as duly mandated by BCI.

To know more about how to set up a BCI-licensed academy and to become a BCI Gold/Platinum Partner, please click here.

Over the last few years, BPO companies worldwide have increased their focus on talent transformation, workforce development and managerial capability enhancement. Many large multinational BPO organizations are now becoming BCI Corporate Academy Partners to leverage the unrivalled BCI advantages of international skills standards, content and most critically, of international certifications.

All BPO service provider companies, contact centers and IT companies are eligible for becoming a BCI Corporate Academy Partner CAP). Even captive contact centers or backoffice-centers of telecom companies, hotels, insurance companies and banks can add significant values to their HR quality by becoming BCI Corporate Academy partners. As a CAP, an organization gets prized access to not only the international curricula and content body of BCI, but also to BCI’s Certification apparatus, which makes it logistically convenient and extremely cost effective for a BPO organization to get its workforce and managers attain international qualification in-house. Another unbeatable advantage of become a BCI CAP is gaining access to the BCI worldwide talent pool, which can be used to hire employees across the world in more than 500 locations!

To know more about how to become a Corporate Academy Partner of BCI, please click here.

The latest BCI Training Partner Program welcomes many other types of organizations to become its partners. This includes small/micro sized commercial/privately funded/young entrepreneurial outfits and even those outfits that are operating some other business (es) and desire to diversify into BPO Training. There are some instances of smart, young new training companies getting private equity funding because they obtained a partnership with BCI.

The entry into the BCI Partner network for such organizations has been made exceedingly easy and in fact, many BCI schemes have pre-approved accreditation propositions for small training companies.

To know more about such opportunities, please click here.

To know how a BCI Partnership can Transform your business

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How to become a BCI Training Partner

Under the BCI mandate, the CredForce Group with its internationally distributed expert shared services network handles all operations and activities associated with interface, partner appointment, and services. The BCI International Partnering Program with its streamlined processes, unique combinations of networks, quick appointment decisions, and optimized leadership has made the partnership with BCI easy as stated by the key features which are:

Easy to apply, start, operate & grow

A prescribed format is available online at http://www.bci.org. When an organization applies, the CredForce Partnership Management Group (PMG) processes, verifies, and validates the application. Within two weeks of the online application receipt, the decision regarding the Partner appointment is finalized.

An exclusive support system in the form of HelpDesk is set up by CredForce to assist the new Partner organization in the operation plan and establishment along with the assistance in business management systems establishment, infrastructure planning, marketing, and sales.

The BCI and SQBA Certification System Units (CSUs) are integrated instruments embedding book sets and examination permissions for learners/registrants. The Training Partner Organization can pre-buy these CSUs from CredForce by online or offline channels every quarter as per the requirement.

The BCI Training Partners have attractive opportunities to participate in the large projects of government as well as major CSUs discounts, incentives, and other schemes to benefit in margins, sales, and operations increasingly.

Five simple steps of BCI Partnership Training:

The partnership enquiry through the available online application is initiated by the prospective Training Partner which is then processed by a team in CredForce and forwarded to the Validations Cell of the Partner Management Group.

After the receipt of the online application, this step takes at most two workdays. There are even certain Partners categories which are pre-approved and a quick partnering decision and formalities are communicated.

The CredForce Partnering Management Group validates the online application and the prospective partner receives the Clarification request.

After the receipt of the online application, this step takes at most 5-7 workdays.

The exchange of the clarifications between the prospective partner and the Partnering Management Group is done which completes the application process.

As stated above, after the receipt of the online application, this step takes at most 5-7 workdays.

The decision and information related to partnering are communicated to the applicant organization by the Partnering Management Group within 3-5 workdays from the receipt of clarification. As stated above, some partner categories are pre-approved and the decision may be communicated instantly.

The appointment is formalized and related documentation is completed. The BCI Certification Vouchers purchase formalities are completed by the new partner along with the payment of a nominal application processing fee (If applicable for the chosen partnership).

A schedule is fixed after the Training Partner Appointment formalization for the Partner Incubation and Orientation Program. Within 2 to 3 weeks of initiation, most of the Partnering requests are formalized by the CredForce consortium.

BCI Training Partnership Options:

Training Companies

Training Companies

Become a prized BCI Authorized Training Provider and join the elite BCI global network of world’s only BPO training academies on international BCI HSCMS21 standards framework offering state of the art BPO training programs and certifications.



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Universities/Institutions

Universities/Institutions

Establish a prestigious Outsourcing Studies department in your institution under technical license from BCI and open floodgates of employment and higher-learning opportunities for your students in high-demand areas like technical support, customer interaction, helpdesk management, accounts processing, etc.

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BPO Organizations

BPO/IT Organizations

Establish an internationally benchmarked Corporate Training Academy and enjoy seamless talent transformation with in-house, round-the-clock access to the BCI BPO Certification systems.

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