Please click here to reach the Old BCI website!

Privacy Policy/privacy-policy/index

Privacy Policy

Last Updated: January 2, 2020

Dear Visitor,

It's a pleasure welcoming you here on, the official website of the BPO Certification Institute, Inc (BCI). Just as we are committed to providing you information which is correct, updated and accurate, and which helps you understand our organization, services and business principles clearly, we are equally conscious of our responsibility to ensure full security and confidentiality of all information that we may collect from you during the course of your interface with our website.

BPO Certification Institute, Inc (BCI) uses your personal information in compliance with the General Data Protection Regulation guidelines that respect and protect your privacy. This Privacy Policy outlines how BPO Certification Institute, Inc (BCI) handles information that can be used to directly or indirectly identify an individual (“Personal Data”). This Privacy Policy applies to Personal Data that is provided to us or which is derived from the data that is collected from the user with their

This Privacy Policy describes our practices in connection with information collected in the following manner:

The collection and use of information through cookies or other web tracking technologies has been listed in section 1.2.


1.1 Information You Provide

1.2 Automatically collected Information

1.3 Information from Third Parties


2.1 BPO Certification Institute, Inc (BCI) uses Personal Information only for legitimate business purposes including:

We will engage in these activities with your consent or where we have a legitimate business interest only. You may, at any time, withdraw your consent by unsubscribing at In case you choose to unsubscribe, BPO Certification Institute, Inc (BCI) will not process your Personal Data unless legally required to do so by relevant authorities.

2.2 Right to manage your Personal Information

If you wish to review, correct, update, restrict or remove your Personal Information that you have previously provided to us or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another entity, please contact us at We will respond to your request consistent with applicable law.


BPO Certification Institute, Inc (BCI) may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against BPO Certification Institute, Inc (BCI), (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Members, or (v) to protect the rights, property or personal safety of BPO Certification Institute, Inc (BCI), its employees, its Members, or members of the public.

These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping BPO Certification Institute, Inc (BCI) and its platforms secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.

We do not intend for our websites or online services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us at