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Corporate Academy Partnership/bci-partnerships/corporate-academy-partnership
BCI Corporate Academy Program

BCI Corporate Academy Program (CAP)

This program is meant for enabling BPO service-provider companies and large contact centers become BCI Corporate Academy Partners and get a cost-effective, long-term solution for certifying their workforce- and managers on international standards. International teams of the CredForce Group have been mandated by BCI to handle the Corporate Academy partnering program on its behalf. The new Corporate Academy Program is open for all forms and types of BPO service-provider companies, contact centers, shared services centers. IT companies and other backoffice services providers who have large internal workforce development requirements.

A BCI Corporate Academy Partnership leads to the installation of internationally benchmarked talent transformation and workforce development ecosystem. Two of the many other components of the critical components of this ecosystem include a complete curricular framework customized for the partner’s organization but aligned to the international HCMS21 standards and the facilty to get employees certified conveniently.

How to Start a Corporate BPO Academy?

The biggest challenge that organizations are confronting today revolves around keeping workforce motivated and engaged- and for BPO service providers, all the more so.

Now, train, transform and certify your workforce and managers in-house on HCMS21 international standards, and expand their professional capabilities and their commitment toward excellence. Establish a Talent Transformation Academy under license from BCI and this partnership can begin delivering in 45 days!

A BCI Corporate Academy gets the complete Talent Transformation knowhow from BCI – including the training curricula; content; instructor material; online certification examination center license and internal advocacy and counseling assistance.

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How does a BPO Service Provider Benefit from a BCI Corporate Academy Partnership?

The BCI Corporate Academy Partnership Program has been repurposed to assist the partner organizations accomplish the following objectives:

To know how a BCI Partnership can transform your business?

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Capabilities Addition by BCI to Corporate Academy Partners

The corporate academy, during its’ remodeling stages in the BCI Partnership Program, acquires the below mentioned attributes:

  • World-class BPO & ICT Training Curricula

    A corporate academy Partner comes to grips with the formidable ICT curricula, that has been streamlined to global HCMS21 standards.

  • Knowledge Resources, Content & Books

    Wiley, the global publishing giant, exclusively publishes content for BCI. This includes all the books, beginners’ guides, instructors’ material and guides for further studies. Considering the need to incorporate, BCI could go ahead & upload this data online.

  • International Certifications

    A Corporate Partner, once betrothed to the BCI, earns the right to host in its operational apparatus, the BCI international IT Certifications Framework. It adds credibility to the repute of the organization as all of its processes become certification-backed.

  • Trainer Development & Certified Master Trainers.

    BCI champions the way to hire only the best trainers for all of its’ ATPs. Subsequently it, organizes customized orientation & certification programs for the recruited employees, to ease the process of the CBMT™ Certification.

Corporate Academy Partners

BCI Assistance & Support for Corporate Academy Partners

BCI establishes an efficient and exclusive BCI HelpDesk for partner organizations within a week of the Corporate Academy Partner’s finalization and appointment.

Under the consistent support and services delivery system of the BCI Partner Assistance Program, the BCI HelpDesk team works in synergy with scrutinized partners and selected associates to provide to CAPs- expert services and professional assistance in:

Certain dimensions that receive attention include-

  • Branding Support.
  • Complete support in Curriculum Customization.
  • Complete support in establishment of Assessment Center and Examinations conduct.
  • Complete Support in Trainer development & Certification.
  • Supply of all content for trainees and trainers.
  • Complete Support in Training Delivery Management.

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