This program is meant for enabling BPO service-provider companies and large contact centers become BCI Corporate Academy Partners and get a cost-effective, long-term solution for certifying their workforce- and managers on international standards. International teams of the CredForce Group have been mandated by BCI to handle the Corporate Academy partnering program on its behalf. The new Corporate Academy Program is open for all forms and types of BPO service-provider companies, contact centers, shared services centers. IT companies and other backoffice services providers who have large internal workforce development requirements.
A BCI Corporate Academy Partnership leads to the installation of internationally benchmarked talent transformation and workforce development ecosystem. Two of the many other components of the critical components of this ecosystem include a complete curricular framework customized for the partner’s organization but aligned to the international HCMS21 standards and the facilty to get employees certified conveniently.
The biggest challenge that organizations are confronting today revolves around keeping workforce motivated and engaged- and for BPO service providers, all the more so.
Now, train, transform and certify your workforce and managers in-house on HCMS21 international standards, and expand their professional capabilities and their commitment toward excellence. Establish a Talent Transformation Academy under license from BCI and this partnership can begin delivering in 45 days!
A BCI Corporate Academy gets the complete Talent Transformation knowhow from BCI – including the training curricula; content; instructor material; online certification examination center license and internal advocacy and counseling assistance.Apply Now
The BCI Corporate Academy Partnership Program has been repurposed to assist the partner organizations accomplish the following objectives:
Get your hands on the World’s most prestigious BPO Training Curricula: If you, as a BPO service provider want to keep afloat with the transcontinental standards, then obtaining a BCI CAP license ought to make it to the top of your list. A BCI Corporate Academy Partner is put directly in touch with the globally-tested BPO training syllabi for 30+ training levels & functions. Needless to say, these functions are directly aligned with the HCMS21 international Certification standards of BCI which are high in demand in 50+ countries. Considering the minimal amount of costs required to go through such a process, it becomes a win-win situation for the BPO which is guaranteed of positive training impacts as well as BCI, which gets to add yet another successful entrant on the enviable list of its alumni.
Leverage only quality training content & books: Trying to develop instructions for your BPO family could be a tedious task given the extent of commitment that it requires. BCI boasts of the world’s largest inventory of BPO-training learning content. Henceforth, procuring a BCI-CAP license, opens the door for the enterprise to simply walk-in and hand-pick the most suited content to their organization. Important to remind the readers, is the initiative that BCI & Wiley ventured on, back in 2018 wherein they launched the world’s most elaborative BPO knowledge repertoire, which in turn stimulated numerous publications & presentations, that are part of the current circulation of materials anywhere to be found on the planet.
How can your company have a resident certification system and conveniently get its BPO workforce certified? The license for the BCI Corporate Academy allows for the service-providers to incorporate and streamline their practices with the world renowned BCI Credent™ certification system. This eases the pressure on the Human Resource department to gauge the caliber of the workforce and gradually help the organization claim, the-elusive International BCI Certification, without meddling with the company’s schedule. The BPO company does all this and more without leaving its premises and within the comfort of its convenience. Other attributes of a CAP Partnership include affordability & cost-effectiveness in handling certifications using which the HR could instill customized models of BCIs international training programs that ae manifesting themselves in a total of 50+ countries. Considering the amount of checks that the BPO gets to put against the tasks on its bucket list, all this is achieved in an expedited time-frame of 30-45 days.
How can your company access superlative BPO talent conveniently & on ad-hoc basis? Being tagged a Corporate Academy Partner doesn’t just mean a badge of honor but also privileged access to BCI’s global echelon of trained-professionals, from Team Leaders, Managers & Trainers to the polished cream of Human Resource individuals. One gets to connect with such an elite brass through the internet, which is an ad-on counting in the efforts that have to be put-in during recruitment or expansions. With on-the-go channels of connectivity, the costs of running the business come down drastically.
How can your company offer an international BPO Certification co-branded with your company’s name to your employees? To help the collective growth of all, BCI could make approvals for Co-branded certifications & credentials for Managers (including their sub-employees) of large corporations. It works as fillip in adding metal to the skill-set of the manpower management practices of the company along with furbishing their equity.
The corporate academy, during its’ remodeling stages in the BCI Partnership Program, acquires the below mentioned attributes:
A corporate academy Partner comes to grips with the formidable ICT curricula, that has been streamlined to global HCMS21 standards.
Wiley, the global publishing giant, exclusively publishes content for BCI. This includes all the books, beginners’ guides, instructors’ material and guides for further studies. Considering the need to incorporate, BCI could go ahead & upload this data online.
A Corporate Partner, once betrothed to the BCI, earns the right to host in its operational apparatus, the BCI international IT Certifications Framework. It adds credibility to the repute of the organization as all of its processes become certification-backed.
BCI champions the way to hire only the best trainers for all of its’ ATPs. Subsequently it, organizes customized orientation & certification programs for the recruited employees, to ease the process of the CBMT™ Certification.
BCI establishes an efficient and exclusive BCI HelpDesk for partner organizations within a week of the Corporate Academy Partner’s finalization and appointment.
Under the consistent support and services delivery system of the BCI Partner Assistance Program, the BCI HelpDesk team works in synergy with scrutinized partners and selected associates to provide to CAPs- expert services and professional assistance in:
Certain dimensions that receive attention include-
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