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Training Companies/bci-partnerships/training-companies-partnership

BCI Training Partners


This BCI program is open for most forms of Training Companies and leads to the establishment of state-of-the art BPO training academies with capabilities and resources to offer international training and certification solutions for all shared services domains and all frontline business process workforce levels.

BCI ATPs are permitted to offer the international BPO certification programs of the BPO Certification Institute (BCI). There are three ATP options open for prospective partners – the Platinum, the Gold and the Silver.

BCI Authorized Training Provider

Partnering Options for Training Companies

Depending upon its strategy, resources, history, achievements, impact potential in its geography and the quality of physical and intellectual infrastructure, an organization can choose from Platinum, Gold and Silver ATP options.

Silver ATP Program:

The BCI Silver Partner program is ideal for training organizations operating at a city scale with one or two training centers/academies. These training academies will be mandated to offer BCI BPO certification programs. Also, there are many instances of new entrepreneurs starting out their training ventures by establishing their BCI-licensed BPO Academies after obtaining the BCI Silver Authorized Training Provider (ATP) license. Many applicants for the Silver ATP program are small or medium sized companies who intend to diversify into ICT/BPO training area and who want to do it right the first time!

In most developing and young BPO and ICT nations in Africa, Asia and Latin America, a typical BCI Silver ATP can expect to emerge a leader in business process and shared services training within a year of starting the partnership. Operationally, a Silver ATP may sometimes be connected to a local a Gold or Platinum ATP while BCI directly guides it on strategic and growth aspects. Please write to us at partnership@bci.org for more details.

Maximum number of ATPs in a city/country
  Class A Class B Class C
Population 3 million and above 1-3 million 1 million or less
Silver ATP 6 4 2
Apply Now

Gold ATP Program:

The BCI Gold Partner program is usually chosen by largish training organizations operating through multiple training centers across cities. The Gold Partner academies are authorized to offer BCI BPO certification programs across all their centers and to all their clients within the permitted territory. Most applicants for the Gold ATP program are established IT or computer training companies who intend to get into BPO workforce development and who want to start out on global standards. Some of the world’s best-known Training companies and brands in Asia and Africa are BCI Gold partners.

In most developing and young BPO and ICT nations in Africa, Asia and Latin America, a typical BCI Gold ATP can expect to emerge a leader in business process and shared services training within a year of starting the partnership.

Operationally, a Gold ATP may sometimes be connected to the regional Platinum ATP while BCI directly guides it on strategic and growth aspects. Please write to us at partnership@bci.org for more details.

Maximum number of ATPs in a city/country
  Class A Class B Class C
Population 3 million and above 1-3 million 1 million or less
Gold ATP 3 2 1
Apply Now

Platinum ATP Program:

The BCI Platinum Partner program is the most prestigious BPO training partnership opportunity globally. Platinum training providers are mandated to offer BCI BPO certification programs to their clients within the geographic territories permitted under the license. Large national and multinational Training organizations are the best candidates for this program. Most applicants for the Platinum ATP program in developing BPO and ICT nations are large national players in the IT and computer training industry and they acquire the Platinum ATP license to start-off their BPO training business operations on international benchmarks.

In most developing and young BPO and ICT nations in Africa, Asia and Latin America, a typical BCI Platinum ATP can expect to emerge a leading regional BPO training player within a year of starting the partnership. Additionally, all Platinum partners get opportunities to participate in large government projects.

A Platinum ATP is directly connected to BCI for all its strategic, tactical, voucher and operational requirements. Please write to us at partnership@bci.org for more details.

Maximum number of ATPs in a city/country
  Class A Class B Class C
Population 3 million and above 1-3 million 1 million or less
Platinum ATP 2 1 1
Apply Now

Benefits of BCI Partnership for a Training Company

BCI’s new upgraded Training Provider Program has been carefully crafted to enable the BCI Partner to meet the following goals that benefit the Partner:

Access to International Standards

BCI enables its Authorized Training Partners to access the world’s first, only and the most prominent standards of professional human competence in the global Business Process Outsourcing – the HCMS21.

Access to International Training Know-how

A Partnership with the BCI is also a gateway for a training organization to access systems, content and architecture of the world’s most rigorous BPO training programs benchmarked against the HCMS21 standards, Release 9.14 – meaning that the organization, through it’s BCI Partnership, can actually implement the exact international training programs that are renowned and respected across industries in 50+ countries today, all within a period of less than 60 days from start to finish.

Addition of a New Profit Center

A BCI Authorized Training Provider translates into an immediate addition of a rich, high and constant revenue generating profit center to an organization. That too, in the lucrative BPO and ICT industry. Couple this with BCI’s high involvement assistance and this provides the training provider with high level networking opportunities in the local BPO industry as well as adding to the brand equity of the company.

Globalization of Business

A BCI Authorized Training Provider generally assumes the role of a preferred choice for many of the large scale international training projects that BCI implements for governments.

Capabilities Addition by BCI to a Training Company

The all new BCI Authorized Training Provider Program is designed to elevate the standards of competitive advantage, capabilities, and the competency of a training company to the highest levels of operational efficiency and streamlined processes. Mentioned here are the core elements on which addition of capabilities to a training company are ensured and associated with:

BCI Assistance & Support for Partnering Training Company

The finalization of a partner’s appointment enables the Authorized Training Partner (ATP) to access the BCI HelpDesk installed by the BCI within three days of designation.

In order to cater expert services, the BCI HelpDesk, under the BCI Partner Assistance Program works in tandem with the handpicked BCI Training Provider partners.

Certain dimensions that receive attention include-

  • Infrastructure design guidance.
  • Comprehensive Branding support.
  • An exhaustive Marketing Strategy and Communication/ Advertising support.
  • Thorough Assistance in Curriculum Development.
  • Complete support in establishment of Assessment Center and Examinations conduct.
  • Complete Support in Trainer development & Certification.
  • Supply of all content for trainees and trainers.
  • Complete backing in Training Delivery Management.

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